Italy

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-	[[Italy: About Italy - Part 1]]	+	About Your Guide
-	Geography, climate, regions and cities, government	+
		+	Your guide to Italy:
		+	Helen Burgess
		+
		+	[[Image:Helen.jpg]]
		+
		+	Web site:
		+	[[http://www.insight-italy.com insight-italy.com]]
		+
		+	Helen Burgess is an experienced cross-cultural consultant, trainer and coach with significant international business experience. In 2001 she founded Insight Italy www.insight-italy.com which specialises in running interactive workshops, webinars and providing individual coaching and advice for business people who:
		+
		+	- Do business with Italian companies or other multinationals
		+
		+	- transfer to live and work in Italy
		+
		+	- lead or are team members of multi-national teams
		+
		+	- attend international meetings and negotiations.
		+
		+	Her career spans almost 15 years experience with global FMCG companies where she was responsible for leading international multi-functional project teams and working daily with people from all over the world. She worked in Ireland, the UK, the Netherlands and now Italy and she helps others to leverage their cultural competency skills to improve their effectiveness in an international environment and thus increase company growth and profitability.
		+
		+	Examples of workshops delivered to internationally renowned companies include:
		+
		+	- Doing business in Italy
		+
		+	- Achieving high performing international teams
		+
		+	- Building cultural awareness
		+
		+	- Managing cultural diversity in the workplace
		+
		+	- Living and working in Italy
		+
		+
		+	Helen has also run a range of integration and re-entry workshops for university students who are on a study abroad programs in Italy. She is based in Rome.
		+
		+	The advice given in this guide is based on independent research, observations and personal experience built up over 12 years of living and working in Italy with people from many backgrounds and from a range of companies (small family owned enterprises through to International corporations). I hope you find it useful and I wish you every success in your business and personal relationships with Italians!
		+
		+	Helen can be contacted by e-mail at helen.burgess@insight-italy.com or via www.insight-italy.com
-	[[Italy: About Italy - Part 2]]	+	[[Italy: About Italy]]
-	Economy, entrance requirements, legislation, and religion	+	All About Italy
	[[Italy: Appointment Alert!]]		[[Italy: Appointment Alert!]]
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	Selecting and presenting an appropriate business gift		Selecting and presenting an appropriate business gift
-	[[Italy: Let's Make a Deal! - Part 1]]	+	[[Italy: Let's Make a Deal!]]
	What you should know before negotiating		What you should know before negotiating
-	[[Italy: Let's Make a Deal! - Part 2]]	+	[[Italy: Prosperous Entertaining]]
-	What you should know before negotiating	+	Entertaining for business success
-		+
-	[[Italy: Prosperous Entertaining - Part 1]]	+
-	Entertaining for business success	+
-		+
-	[[Italy: Prosperous Entertaining - Part 2]]	+
-	Entertaining for business success	+
-		+
-	[[Italy: Prosperous Entertaining - Part 3]]	+
-	Entertaining for business success	+
	[[Italy: Public Behaviour]]		[[Italy: Public Behaviour]]
	Acceptable public conduct		Acceptable public conduct
-	About Your Guide	+	Useful Web Sites for Italy
-		+
-	Your guide to Italy:	+
-	Helen Burgess	+
-		+
-	[[Image:Helen.jpg]]	+
-	Web site:	+	[http://travel.state.gov/travel/cis_pa_tw/cis/cis_1146.html Consular Information Sheet]
-	[[http://www.insight-italy.com]]	+
-	Ask Helen Burgess a question on the	+	[http://en.wikipedia.org/wiki/Portal:Italy Wikipedia: Italy]
-	Message Board	+
-	About your guide:	+	[https://www.cia.gov/library/publications/the-world-factbook/geos/it.html CIA World Factbook: Italy]
-		+
-	This section was put together with help from Helen Burgess (Helen.burgess@libero.it), the senior director of Insight Italy - a management training consultancy which specialises in running workshops and providing individual coaching and advice for business people who:	+
-		+
-	- do business with Italian companies or multinationals	+
-	- transfer to live and work in Italy	+
-	- lead or are team members of multinational teams	+
-	- attend international meetings or negotiations	+
-		+
-	Insight Italy helps to get the best out of cultural diversity and avoid cultural pitfalls. Better cultural awareness and understanding leads to more effective business relationships and increases company growth and profitability. Seminar topics include: doing business in Italy, achieving high performing international teams, coping with culture shock (at home and at work), managing cultural diversity in the workplace, and the logistics of settling in Italy.	+
-		+
-	Helen Burgess has considerable experience working in an international environment and knows first hand the importance of getting cross-cultural relationships and communications right. With almost 15 years experience with global FMCG companies she has been responsible for leading international project teams and working closely with people from all over the world. Having worked in Ireland, the UK, the Netherlands and Italy she now helps others gain cultural insights and improve their effectiveness.	+
-		+
-	Helen can be contacted by e-mail Helen.burgess@libero.it or phone: +39 0371 36013	+
-		+
-		+
-		+
-	Privacy Policy	+
-		+
-		+
-	Italy Business Etiquette and Culture	+	[http://www.lonelyplanet.com/worldguide/destinations/europe/italy/ Lonely Planet: Italy]
-	This guide to Italy business etiquette and culture covers many aspects of doing business in Italy. It is our goal to provide practical, accurate, and up-to-date tips on Italy business culture and etiquette, written by experts in business consulting in Italy. We encourage visitors to leave questions or comments on on our discussion boards, moderated by experts in intercultural training and business. Your contributions help us make Executive Planet™ the most comprehensive resource on Helen Burgess business etiquette and culture on the Internet.	+	[http://goitaly.about.com/ About.com: Italy for Visitors]
-	This guide contains the following articles:	+	[http://www.economist.com/countries/Italy/ Economist Country Briefings: Italy]
		+	[http://news.bbc.co.uk/1/hi/world/europe/country_profiles/1065345.stm BBC Country Profiles: Italy]
-	Let's Make a Deal - negotiating tactics, the value of connections, recommended business card style and content, business card protocol, sitting and presenting yourself in meetings, language for brochures and promotional material, pace of business, preferred presentation styles, final agreements, thinking styles, adherance to company policy, and more on Italy business culture . . .	+	[http://www.who.int/countries/ita/en/ World Health Organization: Italy]
-	Prosperous Entertaining - typical mealtimes throughout the day, best venues for business entertaining, punctuality for social events, dinner table seating etiquette, mealtime etiquette, importance of alcohol, toasting, guidelines for hosting a banquet/social event, what foods should be served/avoided, accepting and declining invitations, and more on Italy business etiquette. . .	+
-	Appointment Alert! - typical vacation times, recommended apppointment times, length of the lunch hour, signals that indicate beginning or end of an appointment, best arrival time (early, late, right on time), and more on Italy business culture. . .	+
-	Gift Giving - recommended gifts, gifts to avoid, good and bad colours for wrapping paper, how to present a gift to individuals and groups, guidelines for receiving gifts, and more on Italy business culture. . .	+
-	First Name or Title? - using titles such as 'Doctor', naming conventions to avoid, when to use first names, and more. . .	+
-	Public Behaviour - how to greet strangers and introduce yourself, the rules for men shaking hands with women, acceptable demeanor, rules for eye contact, gestures/sayings to avoid, and more on Italy business culture. . .	+
-	Business Dress - is dress modest, conservative, etc., specific dress requirements for men and women, what visitors should wear to social functions, and more on Italy business culture. .	+
-	Conversation - welcome and unwelcome topics of conversation, the role of compliments, the tone of voice to be used, whether your hosts are physical or more reserved, and more on Italy business etiquette. .. . .	+

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Current revision

About Your Guide

Your guide to Italy: Helen Burgess

Web site: [insight-italy.com]

Helen Burgess is an experienced cross-cultural consultant, trainer and coach with significant international business experience. In 2001 she founded Insight Italy www.insight-italy.com which specialises in running interactive workshops, webinars and providing individual coaching and advice for business people who:

- Do business with Italian companies or other multinationals

- transfer to live and work in Italy

- lead or are team members of multi-national teams

- attend international meetings and negotiations.

Her career spans almost 15 years experience with global FMCG companies where she was responsible for leading international multi-functional project teams and working daily with people from all over the world. She worked in Ireland, the UK, the Netherlands and now Italy and she helps others to leverage their cultural competency skills to improve their effectiveness in an international environment and thus increase company growth and profitability.

Examples of workshops delivered to internationally renowned companies include:

- Doing business in Italy

- Achieving high performing international teams

- Building cultural awareness

- Managing cultural diversity in the workplace

- Living and working in Italy

Helen has also run a range of integration and re-entry workshops for university students who are on a study abroad programs in Italy. She is based in Rome.

The advice given in this guide is based on independent research, observations and personal experience built up over 12 years of living and working in Italy with people from many backgrounds and from a range of companies (small family owned enterprises through to International corporations). I hope you find it useful and I wish you every success in your business and personal relationships with Italians!

Helen can be contacted by e-mail at helen.burgess@insight-italy.com or via www.insight-italy.com

Italy: About Italy All About Italy

Italy: Appointment Alert! Making appointments

Italy: Business Dress Guidelines for business dress

Italy: Conversation Welcome topics of conversation

Italy: First Name or Title? Addressing others with respect

Italy: Gift Giving Selecting and presenting an appropriate business gift

Italy: Let's Make a Deal! What you should know before negotiating

Italy: Prosperous Entertaining Entertaining for business success

Italy: Public Behaviour Acceptable public conduct

Useful Web Sites for Italy

Consular Information Sheet

Wikipedia: Italy

CIA World Factbook: Italy

Lonely Planet: Italy

About.com: Italy for Visitors

Economist Country Briefings: Italy

BBC Country Profiles: Italy

World Health Organization: Italy