About Your Guide
Your guide to India:
About your guide:
Madhukar Shukla is Professor of Organisational Behaviour & Strategic Management at XLRI in Jamshedpur, India. He has a Ph.D. in psychology from the Indian Institute of Technology in Kanpur, and around 25 years of experience as a consultant and trainer – his recent engagements have been with American Express, Bharti Enterprise, Delphi India Ltd., Hindustan Lever Ltd., GE India, Infosys Technologies, ITC Ltd., Mahindra & Mahindra, Novell Software, Oracle India Ltd., Pramati Technologies, Sasken Technologies, Tata Sons, and Timken Ltd.
His professional interests include Cross-Cultural Management, Knowledge Management & Learning Organisation, Management of Creativity and Innovation, Organisational Strategy and Transformation. Madhukar also (co)moderates many online professional groups, including InterculturalInsights, HRGyan, KMSI (Knnowledge Management Society of India), DotcomWorld, etc.
He has contributed more than 30 papers to professional journals in these areas and has published two books — Competing through Knowledge: Building a Learning Organisation (Response Books, Sage Publications, 1997), and Understanding Organisations (Prentice-Hall of India, 1996).
India: About India – Part 1
Introduction, geography, climate, and population
India: About India – Part 2
Demographic profile, government and political structure
India: About India – Part 3
Economy and entrance requirements
India: Appointment Alert! – Part 1
India: Appointment Alert! – Part 2
More information on making appointments
India: Business Dress
Guidelines for business dress
India: Conversation – Part 1
India: Conversation – Part 2
Welcome topics of conversation
India: Conversation – Part 3
Topics to avoid in conversation
India: First Name or Title?
Addressing others with respect
India: Gift Giving
Selecting and presenting an appropriate business gift
India: Let’s Make a Deal! – Part 1
What you should know before you negotiate
India: Let’s Make a Deal! – Part 2
Intermediaries, protocols, and the negotiating process
India: Let’s Make a Deal! – Part 3
The negotiating process, cont’d
India: Prosperous Entertaining – Part 1
General tips, eating and drinking
India: Prosperous Entertaining – Part 2
Eating cont’d and business entertaining
India: Prosperous Entertaining – Part 3
India: Public Behaviour – Part 1
Acceptable public conduct
India: Public Behaviour – Part 2
Useful Web Sites for India
India Business Etiquette and Culture
This guide to India business etiquette and culture covers many aspects of doing business in India. It is our goal to provide practical, accurate, and up-to-date tips on India business culture and etiquette, written by experts in business consulting in India. We encourage visitors to leave questions or comments on on our discussion boards, moderated by experts in intercultural training and business. Your contributions help us make Executive Planet™ the most comprehensive resource on Madhukar Shukla business etiquette and culture on the Internet.
This guide contains the following articles:
Let’s Make a Deal – negotiating tactics, the value of connections, recommended business card style and content, business card protocol, sitting and presenting yourself in meetings, language for brochures and promotional material, pace of business, preferred presentation styles, final agreements, thinking styles, adherance to company policy, and more on India business culture . . .
Prosperous Entertaining – typical mealtimes throughout the day, best venues for business entertaining, punctuality for social events, dinner table seating etiquette, mealtime etiquette, importance of alcohol, toasting, guidelines for hosting a banquet/social event, what foods should be served/avoided, accepting and declining invitations, and more on India business etiquette. . .
Appointment Alert! – typical vacation times, recommended apppointment times, length of the lunch hour, signals that indicate beginning or end of an appointment, best arrival time (early, late, right on time), and more on India business culture. . .
Gift Giving – recommended gifts, gifts to avoid, good and bad colours for wrapping paper, how to present a gift to individuals and groups, guidelines for receiving gifts, and more on India business culture. . .
First Name or Title? – using titles such as ‘Doctor’, naming conventions to avoid, when to use first names, and more. . .
Public Behaviour – how to greet strangers and introduce yourself, the rules for men shaking hands with women, acceptable demeanor, rules for eye contact, gestures/sayings to avoid, and more on India business culture. . .
Business Dress – is dress modest, conservative, etc., specific dress requirements for men and women, what visitors should wear to social functions, and more on India business culture. .
Conversation – welcome and unwelcome topics of conversation, the role of compliments, the tone of voice to be used, whether your hosts are physical or more reserved, and more on India business etiquette. .. . .