About Your Guide

Your guide to India:
Madhukar Shukla




About your guide:

Madhukar Shukla is Professor of Organisational Behaviour & Strategic Management at XLRI in Jamshedpur, India. He has a Ph.D. in psychology from the Indian Institute of Technology in Kanpur, and around 25 years of experience as a consultant and trainer – his recent engagements have been with American Express, Bharti Enterprise, Delphi India Ltd., Hindustan Lever Ltd., GE India, Infosys Technologies, ITC Ltd., Mahindra & Mahindra, Novell Software, Oracle India Ltd., Pramati Technologies, Sasken Technologies, Tata Sons, and Timken Ltd.

His professional interests include Cross-Cultural Management, Knowledge Management & Learning Organisation, Management of Creativity and Innovation, Organisational Strategy and Transformation. Madhukar also (co)moderates many online professional groups, including InterculturalInsights, HRGyan, KMSI (Knnowledge Management Society of India), DotcomWorld, etc.

He has contributed more than 30 papers to professional journals in these areas and has published two books — Competing through Knowledge: Building a Learning Organisation (Response Books, Sage Publications, 1997), and Understanding Organisations (Prentice-Hall of India, 1996).


India: About India – Part 1
Introduction, geography, climate, and population

India: About India – Part 2
Demographic profile, government and political structure

India: About India – Part 3
Economy and entrance requirements

India: Appointment Alert! – Part 1
Making appointments

India: Appointment Alert! – Part 2
More information on making appointments

India: Business Dress
Guidelines for business dress

India: Conversation – Part 1
General guidelines

India: Conversation – Part 2
Welcome topics of conversation

India: Conversation – Part 3
Topics to avoid in conversation

India: First Name or Title?
Addressing others with respect

India: Gift Giving
Selecting and presenting an appropriate business gift

India: Let’s Make a Deal! – Part 1
What you should know before you negotiate

India: Let’s Make a Deal! – Part 2
Intermediaries, protocols, and the negotiating process

India: Let’s Make a Deal! – Part 3
The negotiating process, cont’d

India: Prosperous Entertaining – Part 1
General tips, eating and drinking

India: Prosperous Entertaining – Part 2
Eating cont’d and business entertaining

India: Prosperous Entertaining – Part 3
Social entertaining

India: Public Behaviour – Part 1
Acceptable public conduct

India: Public Behaviour – Part 2
More tips


Useful Web Sites for India

Consular Information Sheet

Wikipedia: India

CIA Factbook: India

Lonely Planet: India India for Visitors

Economist Country Briefings: India

BBC Country Profiles: India

World Health Organization: India

Getting Away: India

Privacy Policy


India Business Etiquette and Culture

This guide to India business etiquette and culture covers many aspects of doing business in India. It is our goal to provide practical, accurate, and up-to-date tips on India business culture and etiquette, written by experts in business consulting in India. We encourage visitors to leave questions or comments on on our discussion boards, moderated by experts in intercultural training and business. Your contributions help us make Executive Planetâ„¢ the most comprehensive resource on Madhukar Shukla business etiquette and culture on the Internet.

This guide contains the following articles:

Let’s Make a Deal – negotiating tactics, the value of connections, recommended business card style and content, business card protocol, sitting and presenting yourself in meetings, language for brochures and promotional material, pace of business, preferred presentation styles, final agreements, thinking styles, adherance to company policy, and more on India business culture . . .
Prosperous Entertaining – typical mealtimes throughout the day, best venues for business entertaining, punctuality for social events, dinner table seating etiquette, mealtime etiquette, importance of alcohol, toasting, guidelines for hosting a banquet/social event, what foods should be served/avoided, accepting and declining invitations, and more on India business etiquette. . .
Appointment Alert! – typical vacation times, recommended apppointment times, length of the lunch hour, signals that indicate beginning or end of an appointment, best arrival time (early, late, right on time), and more on India business culture. . .
Gift Giving – recommended gifts, gifts to avoid, good and bad colours for wrapping paper, how to present a gift to individuals and groups, guidelines for receiving gifts, and more on India business culture. . .
First Name or Title? – using titles such as ‘Doctor’, naming conventions to avoid, when to use first names, and more. . .
Public Behaviour – how to greet strangers and introduce yourself, the rules for men shaking hands with women, acceptable demeanor, rules for eye contact, gestures/sayings to avoid, and more on India business culture. . .
Business Dress – is dress modest, conservative, etc., specific dress requirements for men and women, what visitors should wear to social functions, and more on India business culture. .
Conversation – welcome and unwelcome topics of conversation, the role of compliments, the tone of voice to be used, whether your hosts are physical or more reserved, and more on India business etiquette. .. . .